About the Role

We are seeking an active and results-driven Floor Manager to join our team in Kalyan. You will oversee daily floor operations, manage team performance, maintain service/operational standards, and handle customer interactions to ensure smooth workflow.

Key Responsibilities
Oversee day-to-day operations on the floor to maintain high operational standards and productivity.
Supervise, guide, and schedule daily duties for floor staff and shift associates.
Handle customer complaints, escalations, and queries promptly to maintain high customer satisfaction.
Monitor stock, inventory movement, and floor upkeep/cleanliness.
Track daily performance targets, maintain attendance records, and report shift metrics to upper management.
Ensure strict adherence to company policies, safety protocols, and standard operating procedures (SOPs).

Requirements & Skills




Minimum 2 years of experience as a Floor Manager, Shift Supervisor, or Floor In-Charge.
Strong leadership, conflict-resolution, and team management skills.
Excellent verbal communication skills in Hindi and Marathi (English is a robust plus).
Ability to work adaptable schedule, including weekends and rotational shifts.
Must be comfortably commuting to or based in Kalyan / Thane district.

Pay: Up to ₹35,000.00 per month

Application Question(s):
How many total years of experience do you have as a Floor Manager or Floor Supervisor?
Are you comfortable commuting daily to Kalyan, Maharashtra for work?
What is your current notice period?
current salary per month
expected salary per month?

Work Location: In person

📌 Floor Manager Dombivli
🏢 Employee Hub
📍 Dombivli