07 Oct
|
Xometry
|
Bengaluru
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are seeking a highly skilled Accounts Receivable (AR) Specialist. You will be responsible for managing the dispute resolution process and resolving discrepancies including billing errors, discrepancies between invoices and purchase orders, incorrect delivery of goods or services and defective products in a timely and effective manner as well as mentoring and coordinating with. Your exceptional analytical and communication skills will play a vital role in ensuring accurate and prompt resolution, strengthening client relationships, and optimizing the overall financial health of our organization.
Responsibilities:
• Research issues/disputes to determine facts and identify root cause and pathway to resolution
• Work with various departments to determine root causes of prevalent process failures that drive billing issues/disputes
• Ensure accurate, timely and appropriate responses to issues/disputes within defined turnaround time requirements established by Management
• Maintain open issues/disputes reporting and provide periodic status updates to leadership with anticipated resolution date
• Validate appropriate data from internal and third-party systems and ensure appropriate course of action is being pursued
• Engage in clear and qualified communication with customers and stakeholders
• Maintain comprehensive records of all issue-related activities, communications, and resolutions. Generate regular reports on dispute trends, aging, and resolution status for management review
• Continuously evaluate the resolution process and identify prospects for enhancement. Suggest and implement impro
📌 Accounts Receivable Specialist Bengaluru
🏢 Xometry
📍 Bengaluru