Key Roles & Responsibilities
CRM & Salesforce Management: Maintain accurate Salesforce records for leads, contacts, accounts, opportunities and sales activities, ensuring data quality and timely updates
Sales Pipeline Management: Track prospect stages, deal values, expected closure dates, follow-ups and next actions to maintain transparent pipeline visibility.
Sales Reporting & Dashboards: Prepare daily, weekly and monthly reports covering leads, outreach, meetings, demos, proposals, pipeline movement, revenue and closures.
Lead & MQL Management: Coordinate lead qualification and assignment, monitor lead status and conversions, and ensure timely follow-ups.
Sales Activity Tracking: Monitor calls, emails, LinkedIn outreach, meetings and customer interactions, ensuring CRM updates and follow-up actions are completed on time.
Meeting & Sales Coordination: Schedule internal and customer meetings, prepare agendas, circulate Minutes of Meetings (MoM), and track action items and next steps.
Proposal, POC & Commercial Coordination: Track proposals, quotations, demos, POCs, pricing approvals and customer feedback in coordination with Sales, Pre-Sales and Product teams.
Revenue & Forecast Tracking: Monitor pipeline value, expected revenue, closures,



pending billing and forecast changes to support management decisions.
Contract & Renewal Management: Track NDAs, MSAs, SOWs, POs, renewals and expiry dates, ensuring timely followups and approvals.
Cross-functional Coordination: Work with Sales, BDR, Pre-Sales, Product, Finance, Legal, Customer Success and Leadership to ensure smooth sales operations.
Process Improvement: Standardize CRM workflows, reporting formats and sales trackers to improve data accuracy, efficiency and pipeline visibility.

Skills:
Salesforce / CRM
Sales Pipeline Management
Microsoft Excel & Reporting
Dashboard Preparation
Lead & MQL Management
Data Analysis
Sales Forecasting
Proposal & POC Coordination
Meeting Management & MoM
Contract & Renewal Tracking
Stakeholder Coordination
Communication & Follow-up
Process Improvement

Key Performance Indicators (KPIs)
CRM data accuracy and timely updates
Pipeline visibility and forecast accuracy
Lead-to-prospect conversion
Timely reporting and follow-ups
Proposal, POC and renewal tracking
Revenue visibility and action-item closure

📌 Sales Operations Analyst Bengaluru
🏢 Algoshack
📍 Bengaluru