Chat Support Executive Gurugram

Chat Support Executive Gurugram

07 Oct
|
Rojgar Group
|
Gurugram

07 Oct

Rojgar Group

Gurugram

Backend Booking Executive

Salary: ₹32,000 to 35000 per month
Experience: Minimum 6 months
Education: Graduate / Undergraduate
English: C1-level English proficiency
Working Days: 5 days per week
Shift: Rotational shifts / Rotational offs
Transport: Free two-way cab facility

Job Responsibilities
Manage backend booking operations, including recent bookings, cancellations, and amendments.
Coordinate with travel partners, vendors, and internal teams to ensure smooth booking processes.
Handle booking-related queries and resolve issues within defined timelines.
Maintain accurate booking records and update systems regularly.
Coordinate with partners regarding availability, confirmations, changes, and cancellations.
Ensure timely and accurate communication with all stakeholders.
Follow company SOPs and maintain high service-quality standards.

Requirements
Minimum 6 months of experience in backend operations, travel operations,



reservations, customer support, or a related field.
Graduate or Undergraduate candidates can apply.
Excellent English communication skills (C1 level).
Valuable computer skills and ability to work on multiple systems.
Strong coordination, problem-solving, and attention-to-detail skills.
Comfortable working in rotational shifts and rotational offs.

Benefits
₹32,000 to 35000 CTC/month
Free two-way cab facility
5 days working
Rotational offs
Opportunity to work in a professional and growth-oriented environment.

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:
Commuter assistance
Versatile schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Chat Support Executive Gurugram
🏢 Rojgar Group
📍 Gurugram

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