As a Guest Relations Executive at Koala, you will be responsible for delivering exceptional guest experiences, managing guest interactions, and maintaining high standards of hospitality and service.

Key Responsibilities
Manage guest check-in, check-out, queries, and special requests.
Provide concierge support and ensure a seamless guest experience.
Handle guest feedback and complaints professionally.
Conduct pre-arrival checks, service audits, and maintain hygiene standards.
Coordinate viewings, meetings, gifting, and other guest activities.
Maintain guest records, databases, and reports.
Coordinate with internal teams to ensure smooth service delivery.
Assist in training staff on guest handling and service standards.

Skills & Qualifications
Excellent English communication and interpersonal skills.
Well-presented, polite, patient, and qualified.
Solid organizational and problem-solving skills.
Ability to handle guests and complaints calmly.
Degree/Diploma in Hospitality or Hotel Management.

Pay: ₹20,000.00 - ₹30,000.00 per month

Perks:
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Guest Relations Executive Arpora
🏢 Jaglax Homes
📍 Arpora