07 Oct
|
Sreya Palace
|
India
07 Oct
Sreya Palace
India
We are looking for a responsible and customer-focused Front Office Supervisor to join our hotel team at Sreya Palace, Tiruvannamalai.
The Front Office Supervisor will oversee daily front desk operations, ensure smooth check-in and check-out procedures, handle guest queries and requests, manage reservations, and coordinate with housekeeping and other departments to provide excellent guest service.
Key Responsibilities:
Supervise and manage day-to-day front office operations.
Welcome guests and ensure a warm, skilled check-in and check-out experience.
Handle reservations, room allocation, billing, and guest records.
Address guest queries, complaints, and requests professionally.
Coordinate with housekeeping and other departments for smooth operations.
Monitor front office staff performance and support the team when required.
Maintain proper cash, billing, and front-office records.
Ensure hotel standards and guest-service procedures are followed.
Handle telephone calls and guest communication.
Ensure the reception area is maintained professionally at all times.
Requirements:
Previous experience in hotel front office/reception is preferred.
Good communication skills in English are required.
Tamil communication skills are preferred.
Knowledge of Telugu and Hindi is optional but will be an added advantage.
Positive interpersonal and customer-service skills.
Basic computer knowledge.
Ability to lead and coordinate a team.
Pleasant personality with a qualified attitude.
Willingness to work in rotational shifts.
Salary: ₹13,000 – ₹15,000 per month.
Pay: ₹13,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Front Office Supervisor Tiruvannamalai (India)
🏢 Sreya Palace
📍 India