Customer Care Manager Edappally (India)

Customer Care Manager Edappally (India)

07 Oct
|
Nidi business Consultancy
|
India

07 Oct

Nidi business Consultancy

India

CRM Marketing Manager – Job Description

Job Responsibilities:
Develop and implement effective CRM and marketing strategies to drive business growth.
Manage customer relationships and maintain solid, long-term client connections.
Lead sales activities and achieve monthly and annual revenue targets.
Identify recent business opportunities and generate leads through various channels.
Build and maintain relationships with key clients, partners, and stakeholders.
Monitor sales performance, prepare reports, and track KPIs.
Work closely with marketing and sales teams to improve customer acquisition and retention.
Conduct client meetings, presentations, and negotiations when required.
Regularly travel across Kerala to meet clients and explore new business opportunities.
Use CRM systems effectively to manage leads, customer information, follow-ups,



and sales pipelines.
Stay updated on market trends, competitor activities, and customer requirements.
Take ownership of sales targets and consistently work towards exceeding assigned quotas.

Job Type: Full time

Pay: ₹35,000.00 - ₹42,000.00 per month

Perks:
Cell phone reimbursement
Health insurance

Ability to commute/relocate:
Edapally, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:
Master's (Preferred)

Experience:
B2B sales: 5 years (Required)

Language:
English (Required)

Location:
Edapally, Kerala (Preferred)

Work Location: In person

📌 Customer Care Manager Edappally (India)
🏢 Nidi business Consultancy
📍 India

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