Job Summary

We are looking for a CRM & Sales Executive to manage customer relationships, drive repeat orders, and contribute to sales growth through effective customer engagement and follow-ups. The ideal candidate should have robust communication skills, a sales-oriented mindset, and the ability to build long-term customer relationships.

This role primarily involves working with existing customers and leads. There is no cold calling requirement.

Key Responsibilities
Build and maintain robust relationships with existing customers.
Follow up with customers for repeat orders and order placement.
Drive sales through customer engagement, follow-ups, and relationship management.
Promote and sell memberships and subscriptions to existing customers.
Handle customer queries and assist with order-related requirements.
Coordinate with internal teams to ensure timely order processing and delivery.
Conduct regular soft calls and customer follow-ups to encourage repeat purchases.
Track customer interactions, follow-ups, orders, and sales performance.
Achieve assigned sales targets and contribute to overall revenue growth.
Maintain a high level of customer satisfaction and retention.





Requirements
1.5–3 years of experience in CRM, Sales, Customer Relationship Management, Inside Sales, Retail, or FMCG.
Excellent verbal and written communication skills.
Strong customer relationship-building and interpersonal skills.
Sales-oriented approach with a focus on achieving targets.
Experience in handling existing customers and driving repeat sales.
Ability to confidently communicate product, membership, and subscription offerings.
Candidates from FMCG, Retail, E-commerce, D2C, or related industries will be preferred.
Comfortable working in a target-driven and rapid-paced environment.

Shift & Working Days
Rotational shifts between 9:00 AM and 8:00 PM.
6-day working week, including rotational Sundays.
Sunday work will be from the office, with a weekly off provided on another day.
Work on designated holidays may be required based on business requirements. Eligible employees working on such holidays will receive Comp-Off, as per company policy.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Crm And Sales Executive Gurugram (India)
🏢 KSKT Agromart
📍 India