A. Cluster Operations Management
Oversee operations across all client locations within the assigned cluster or geographic area.
Ensure adherence to company SOPs, operational standards, and service protocols.
Conduct regular operational reviews with Assistant Operations Managers.
Monitor operational performance across accounts and address service gaps proactively.
Ensure manpower deployment aligns with contractual commitments.

B. Manpower Deployment & Workforce Optimization
Monitor overall manpower allocation across assigned client accounts.
Ensure timely replacement of manpower to address absenteeism and attrition.
Coordinate workforce planning with HR and recruitment teams.
Ensure accurate attendance and workforce reporting systems are maintained.

C. Client Relationship Management
Maintain working relationships with client representatives for assigned accounts.
Conduct periodic service review discussions with clients.




Address operational concerns raised by clients and ensure timely resolution.
Escalate significant client issues to the Branch Manager when necessary.

D. Operational Performance Monitoring
Review operational reports submitted by Assistant Operations Managers.
Monitor key operational metrics and service delivery standards.
Ensure corrective actions are implemented for operational deficiencies.
Maintain discipline in operational documentation and reporting.

E. Team Leadership & Development
Provide leadership and guidance to Assistant Operations Managers.
Monitor operational team performance and productivity.
Identify training and development needs within the operational team.
Promote a culture of accountability, discipline, and service excellence.

Pay: ₹30,000.00 - ₹55,000.00 per month

Advantages:
Health insurance

Work Location: In person

📌 Operations Manager Hyderabad
🏢 Sallaram Integrated Facility Services
📍 Hyderabad