07 Oct
|
Finder Consulting
|
Mumbai
07 Oct
Finder Consulting
Mumbai
To engage potential customers through inbound and outbound calling, explain project details, qualify leads, and drive site visits, ensuring a solid funnel for the Sales team. This role is crucial in creating interest, building rapport, and improving customer conversion through effective telecommunication.
Key Responsibilities
Customer Calling & Lead Engagement
Make outbound calls to leads received from:
o Digital Marketing
o Tele-calling campaigns
o Referral Programs
o Events & Exhibitions
Pitch project details effectively.
Attend incoming customer calls and provide accurate information.
Capture customer requirements and update CRM.
Identify customer interest, budget, location preference, and buying intent.
Qualify leads based on internal criteria.
Project Information & Customer Communication
Explain project highlights, amenities, pricing, USPs, and location perks.
Address customer questions on: Layout, Documentation,
Pricing, Location, and Approvals.
Driving Site Visits
Convert qualified leads to site visit appointments.
Coordinate with sales team & site team for confirmed visits.
Follow up with customers post-call and improve visit confirmations.
CRM & Data Management
Update customer details, call status, follow-up actions.
Maintain call logs and visit schedules.
Prepare daily calling & conversion reports.
Share visit confirmation status with TL & Sales MIS.
Customer Relationship Management
Build rapport and maintain positive communication.
Ensure customers receive timely updates & reminders.
Provide skilled and courteous telephonic service.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Tele Marketing Executive Real Estate Mumbai
🏢 Finder Consulting
📍 Mumbai