Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various components of essential business systems. This role requires a energetic approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous vigilance and collaboration with different teams to maintain system stability and support business continuity effectively.

Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.




Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
Document troubleshooting steps and solutions to build a knowledge base for future reference.
Assist junior team members by sharing knowledge and providing guidance on complex issues.
Continuously monitor system performance and recommend improvements to enhance reliability and efficiency.

Skilled & Technical Skills:
Must To Have Skills: Proficiency in SAP Basis Administration.
Experience in managing and maintaining SAP environments including system installations, upgrades, and patching.
Robust understanding of system monitoring tools and performance tuning techniques.
Ability to troubleshoot and resolve issues related to SAP system components and integrations.
Familiarity with database administration and backup/recovery procedures related to SAP systems.

Additional Information:
The candidate should have minimum 3 years of experience in SAP Basis Administration.
This position is based at our Bengaluru office.
A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer Bengaluru (India)
🏢 Accenture
📍 India