Role & responsibilities

Job Description

Position Description

Position Title: Outreach Head
Reports To: Head of Future Student Recruitment
Employment Type: Full time

Account abilities

Plan and delivery of recruitment engagements
Creation of University's High School Strategy, Target Schools List in partnership with Parent University
Delivery of University's High School Strategy in partnership with parent university's team in India
Plan and conduct customer-facing activities including school visits, counsellor briefings, information sessions.
Manage partner relationships as directed (schools, universities, corporates)
Support recruitment fairs, webinars, open days, campus tours and other events.

Drive end-to-end lead conversion
Capture and qualify leads; provide counselling; schedule follow-ups; coordinate application steps with Admissions.
Maintain accurate and consistent CRM hygiene (notes, statuses, next actions); submit weekly activity reports and pipeline updates.
Ensure collateral accuracy and brand compliance in office; report issues and corrective actions.
Manage pipeline performance




Gather market intelligence & feedback (objections, competitor claims & activity, trends in student aspirations, changes in school and university sectors) and share with Brand/Admissions.

Governance, Values & Safety
Operate within University's global brand governance model, ensuring all activity is aligned with defined Playbooks, with appropriate approvals and compliance to defined frameworks and processes.
Actively demonstrate alignment with the University's Code of Conduct and Values.
Comply with all health, safety, and wellbeing policies and take reasonable care to ensure actions do not impact the psychosocial or physical health and safety of self or others.

Skill & Experience
Bachelors degree; 7+ years in outreach/counselling.
Solid presentation and interpersonal skills; travel flexibility.
Organization and CRM literacy.

Key relationships
Head of Future Student Recruitment
Admissions
Event Executives;
Brand team

📌 Outreach Manager / Regional Head North India New Delhi
🏢 Erulearning Solutions
📍 India