The HR Generalist is responsible for delivering expert People & Culture support and managing key employee lifecycle programs within a global shared services setting. Partnering with HRBPs and business stakeholders, this role drives the effective execution of HR programs, provides guidance on complex employee matters, and ensures consistent, high-quality employee experience across all entities.

At the center of the employee lifecycle, the HR Generalist is responsible for administering and enhancing core People Operations activities across multiple jurisdictions. Areas of focus include employee transactions and lifecycle events, promotions, employee support, HR systems administration, compliance activities, and employee data governance, ensuring services are delivered consistently and in alignment with global standards and local requirements. Through a customer-focused and solutions-oriented approach, the HR Generalist balances business needs, employee experience, and compliance while driving high-quality service delivery. The role also plays a critical part in strengthening processes,



improving operational efficiency, and advancing operational excellence across the Global People Operations function.

Core Responsibilities:

· Serve as a trusted People & Culture resource by providing guidance on policies, programs, employee lifecycle processes, and employee inquiries, ensuring a positive and seamless employee experience across multiple jurisdictions.

· Execute and oversee employee lifecycle activities, including workforce changes, promotions, compensation updates, employee documentation, and separations through HR Help Desk platforms, ensuring timely resolution and adherence to service level expectations.

· Manage employee cases and service requests, researching and resolving inquiries while maintaining a high standard of customer service and operational excellence.

· Collaborate with HR Business Partners and Centers of Excellence, including Perks, Employee

📌 Global People Operations Bengaluru (India)
🏢 Grant Thornton INDUS
📍 India