07 Oct
|
Wipro
|
Hyderabad
Job DescriptionJob description:
NSkills required- Process Training + Client Management + Team Management
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nDomain- GIS
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nCore responsibilities:
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Training Management N
Client Managementn
Team management N
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NDetailed Responsibilities:
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Structure on-boarding training requirements, Pre Process, Process, customer Visits etc N
Imparts Recent Hire Training to trainees from a classroom-training standpoint and ensure maximum knowledge retention resulting in better throughput. N
Delivers Workflow Specific Modules pertaining to Adult videos, pornography, hate, violence, harmful & dangerous acts etc. N
Participates in Client Calibration and ensure the latest updates in each meeting are cascaded to respective teams N
Ensures that all recent employees go through the defined new learning path for their respective roles in the account N
Assists current hires during OJT and GO-live N
Provides refresher and remedial training for existing employees N
Understands the role inmaking the world a safer place and builds a culture on similar lines during training period N
Maintains trainee data and information in a processed and structured manner N
Generates training reports from time to time and reports closure to manager N
Assists in administrative tasks including creation of trainee roster, scheduling transport cabs etc. N
Coaches trainees on thefloor and delivers feedback N
Takes ownership in improving trainee performance N
Analyses training needsfor employees working for the account N
Responsible for accountlevel Training metrics N
Responsible for adhering to training standardization guidelines defined by the BU Training Function N
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nCritical Skills Required:
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Should be well versed with basic excel and PowerPoint skills N
Should have excellent communication and interpersonal skills N
Should have strong decision-making skills N
Should have the abilityto prioritize delivera
📌 Hiring: Training Manager Gis Hyderabad
🏢 Wipro
📍 Hyderabad