Agent - Call Centre - Bengaluru - JP Tech Park - J Grades Job Purpose Responsible for initiating calls to potential or existing customers for home loan products, leads conversion, meeting performance targets, and delivering excellent customer experiences.

Responsibilities Core Responsibilities: 1.

Customer Outreach
Make outbound calls to customers based on assigned leads or data.
Introduce HL /LAP products, services, and offers.
Explain the features and value propositions clearly. 2.

Lead Generation
Identify customer needs and qualify leads for the sales team.
Document interactions and update customer records accurately. 3.

Sales and Upselling
Convince customers to purchase or upgrade products and services.




Achieve individual sales targets consistently.
Customer Relationship Management:
Handle objections and resolve queries efficiently. 4.

Reporting and Feedback
Maintain accurate call logs and activity reports.
Provide feedback to management regarding customer trends and challenges. 5.

Compliance and Quality Assurance
Adhere to company policies, scripts, and call guidelines.
Ensure compliance with company standards and data protection policy.

Qualification : Graduate , Masters / Postgraduate

📌 Call Centre Agent Bengaluru
🏢 Tata Capital Finance
📍 Bengaluru