07 Oct
|
Flipkart
|
Bengaluru
07 Oct
Flipkart
Bengaluru
Job Title: Telecaller / Customer Support Executive
Employment Type: Contractual (3 months)
Location: ETV Campus, Flipkart Office, Bangalore
Work Type: Onsite, rotational shift, 6 days/week
Experience Level: 8months to 2 Years
Job Overview:
We are seeking energetic and customer-oriented Telecallers to join our team immediately. In this role, you will be responsible for reaching out to prospective and existing clients, explaining our products/services, and handling inquiries.
Significant Requirement: Fluent Hindi communication skills are strictly mandatory. We are looking for immediate joiners who can start right away.
Key Responsibilities:
Make outbound calls to potential customers using provided lead lists.
Clearly pitch products/services, answer customer queries, and address concerns professionally.
Follow up on warm leads and drive conversions or appointments for the sales team.
Maintain accurate records of calls, customer interactions, and lead statuses in the database/CRM.
Achieve daily/weekly call volume and lead conversion targets.
Requirements & Qualifications:
Language Proficiency: Excellent verbal communication skills in Hindi (Mandatory). Knowledge of English and local languages is an added advantage.
Availability: Immediate Joiner (07 days notice period max).
Education: UG is a must
Experience: Prior experience as a Telecaller, Telesales Representative, or Customer Support Executive is preferred (Freshers with solid communication skills are welcome to apply).
Skills: Valuable active listening, phone etiquette, basic computer proficiency, and persuasion skills.
📌 Operations Executive Telecallers Bengaluru
🏢 Flipkart
📍 Bengaluru