08 Oct
|
Hucon Solutions India Private
|
Hyderabad
08 Oct
Hucon Solutions India Private
Hyderabad
## Hiring: International Chat Support ### Position **International Chat Support Executive** ### Eligibility * Any Graduate / Post Graduate * **Undergraduates are not eligible** * Minimum **2 years of experience in International Chat Support** * Excellent written and verbal communication skills * Strong typing and customer-handling skills * Ability to work in a quick-paced international customer support environment ### Compensation **CTC: 5 – 5.5 LPA** ### Benefits * **2-Way Cab Facility** * Night Shifts * Rotational Week Off ### Work Location **Q City, Gachibowli, Hyderabad** ### Selection Process 1. HR Screening 2. SVAR / Versant Assessment 3. Online Assessment 4. Typing Test – **50 WPM with 90% accuracy** 5. Manual Voice Assessment 6. Chat Simulation 7. Operations Round ### Key Responsibilities * Handle customer queries through international chat support. * Provide accurate and timely resolutions to customer concerns. * Maintain professional and effective written communication. * Manage multiple chat interactions while maintaining quality and accuracy. * Follow process guidelines, SOPs and quality standards. * Meet defined productivity, quality and customer satisfaction targets.
📌 International Chat Process (Hyderabad)
🏢 Hucon Solutions India Private
📍 Hyderabad