Job Requirements Job Description - Cloud Operations Engineer Role Overview We are looking for an experienced Cloud Operations Engineer to manage and support complex IT Healthcare applications and cloud-based infrastructure in an international setting. The role requires strong technical expertise across AWS/Azure Cloud, Windows/Linux, Kubernetes, monitoring, automation, ITIL operations, and information security. The successful candidate will work closely with global stakeholders and international partners to ensure the availability, reliability, performance, security, and continuous improvement of business-critical IT applications and infrastructure. Key Responsibilities * Operate and support complex IT applications across production and non-production environments. * Provide operational support for AWS and Azure cloud environments, including infrastructure and cloud-native services. * Manage and troubleshoot Windows and Linux operating systems and infrastructure components. * Work hands-on with AWS services, including: * Amazon EC2, RDS , Dynamo DB, Lambda , S3 , IAM , VPC etc * Manage and support Kubernetes/containerized environments. * Hands-on experience with Kubernetes ECS . * Monitor application and infrastructure health using tools such as Dynatrace , Grafana etc * Analyze monitoring alerts, identify root causes, and drive incident resolution and preventive actions. * Perform ITIL-based operational activities including Incident, Problem, Change, Request, and Service Management. * Develop and maintain operating handbooks, SOPs, knowledge articles, and operational documentation. * Independently identify operational issues, risks, and improvement opportunities and drive them to resolution. * Collaborate with application, infrastructure, security, development, and project teams across different locations. * Support project implementation, transition, and operational readiness activities. * Contribute to cloud migration, application modernization, automation, and continuous improvement initiatives. * Ensure adherence to organizational IT Information Security requirements and applicable security standards. * Follow and support compliance with ISO 27001 and ISO 27017 requirements. * Develop automation and operational tooling using scripting and Infrastructure-as-Code technologies. * Work with international partners and stakeholders to coordinate technical activities and resolve cross-functional issues. * Continuously expand application and technology knowledge across multiple technical domains. * Experience preparing and maintaining Operating Handbooks, SOPs, runbooks, and knowledge documentation.



Required Technical Skills Cloud & Infrastructure * 5+ years of experience in IT infrastructure, application operations, or a related technical role. * Strong hands-on experience with AWS Cloud. * Working knowledge of Microsoft Azure. * Strong understanding of infrastructure concepts including compute, storage, networking, security, and virtualization. * Experience with Windows and Linux administration. * Experience working with virtualized and cloud environments. Automation & Scripting Practical scripting/automation experience with one or more of: * Power Shell, Python, AWS Lambda, Terraform. IaC, Qualifications * University degree in Engineering, Computer Science, Information Technology, or a related discipline. * 5+ years of relevant IT experience. * Relevant cloud, ITIL, Kubernetes, or security certifications would be an advantage. Work Experience * Operate and support complex IT applications across production and non-production environments. * Provide operational support for AWS and Azure cloud environments, including infrastructure and cloud-native services. * Manage and troubleshoot Windows and Linux operating systems and infrastructure components. * Work hands-on with AWS services, including: * Amazon EC2, RDS , Dynamo DB, Lambda , S3 , IAM , VPC etc * Manage and support Kubernetes/containerized environments. * Hands-on experience with Kubernetes ECS . Benefits Job Description - Cloud Operations Engineer Role Overview We are looking for an experienced Cloud Operations Engineer to manage and support complex IT Healthcare applications and cloud-based infrastructure in an international environment. The role requires strong technical expertise across AWS/Azure Cloud, Windows/Linux, Kubernetes, monitoring, automation, ITIL operations, and information security. The successful candidate will work closely with global stakeholders and international partners to ensure the availability, reliability, performance, security, and continuous improvement of business-critical IT applications and infrastructure. Key Responsibilities * Operate and support complex IT applications across production and non-production environments. * Provide operational support for AWS and Azure cloud environments, including infrastructure and cloud-native services.



* Manage and troubleshoot Windows and Linux operating systems and infrastructure components. * Work hands-on with AWS services, including: * Amazon EC2, RDS , Dynamo DB, Lambda , S3 , IAM , VPC etc * Manage and support Kubernetes/containerized environments. * Hands-on experience with Kubernetes ECS . * Monitor application and infrastructure health using tools such as Dynatrace , Grafana etc * Analyze monitoring alerts, identify root causes, and drive incident resolution and preventive actions. * Perform ITIL-based operational activities including Incident, Problem, Change, Request, and Service Management. * Develop and maintain operating handbooks, SOPs, knowledge articles, and operational documentation. * Independently identify operational issues, risks, and improvement opportunities and drive them to resolution. * Collaborate with application, infrastructure, security, development, and project teams across different locations. * Support project implementation, transition, and operational readiness activities. * Contribute to cloud migration, application modernization, automation, and continuous improvement initiatives. * Ensure adherence to organizational IT Information Security requirements and applicable security standards. * Follow and support compliance with ISO 27001 and ISO 27017 requirements. * Develop automation and operational tooling using scripting and Infrastructure-as-Code technologies. * Work with international partners and stakeholders to coordinate technical activities and resolve cross-functional issues. * Continuously expand application and technology knowledge across multiple technical domains. * Experience preparing and maintaining Operating Handbooks, SOPs, runbooks, and knowledge documentation. Required Technical Skills Cloud & Infrastructure * 5+ years of experience in IT infrastructure, application operations, or a related technical role. * Strong hands-on experience with AWS Cloud. * Working knowledge of Microsoft Azure. * Strong understanding of infrastructure concepts including compute, storage, networking, security, and virtualization. * Experience with Windows and Linux administration. * Experience working with virtualized and cloud environments. Automation & Scripting Practical scripting/automation experience with one or more of: * Power Shell, Python, AWS Lambda, Terraform. IaC, Qualifications * University degree in Engineering, Computer Science, Information Technology, or a related discipline. * 5+ years of relevant IT experience. * Relevant cloud, ITIL, Kubernetes, or security certifications would be an advantage.

📌 Cloud Operations Professional (India)
🏢 Siemens Healthineers
📍 India