ServiceNow SAM Pro Developer
Role: ServiceNow SAM Pro Developer
Employment Type: Full time
Job Description:
We are looking for an experienced ServiceNow SAM Pro Developer with strong hands-on experience in implementing, configuring, and supporting ServiceNow Software Asset Management Professional (SAM Pro) .
The candidate will be responsible for software license compliance, software asset optimization, license reconciliation, normalization, reclamation, and vendor audit readiness.
Key Responsibilities:
- Implement and configure ServiceNow SAM Pro .
- Configure software models, entitlements, contracts, installations, license positions, and license metrics.
- Manage software normalization, reconciliation, reclamation, and SaaS License Management .
- Integrate SAM Pro with CMDB, ServiceNow Discovery, ITSM, Procurement, Finance, and ITOM .
- Work with Publisher Packs and ServiceNow Content Library.
- Manage software license compliance and identify optimization and cost-saving opportunities.
- Support licensing models such as per-user, per-device, per-core, processor, named-user, concurrent, and SaaS/subscription.
- Troubleshoot software discovery and normalization data-quality issues.
- Integrate with SCCM/MECM,
Microsoft Intune, Jamf, cloud portals, and other inventory tools .
- Prepare and maintain software asset data for vendor audits .
- Develop reports and dashboards for license utilization, compliance, and software spend.
- Work with ITAM, IT Finance, Procurement, Legal, and Vendor Management teams.
- Develop and maintain ServiceNow configurations, workflows, scripts, and integrations.
Required Skills:
- ServiceNow SAM Pro
- Software Asset Management (SAM)
- IT Asset Management (ITAM)
- ServiceNow Discovery
- CMDB
- Software normalization
- License reconciliation
- Software entitlements and contracts
- Publisher Packs
- License compliance and optimization
- SCCM/MECM, Intune, or Jamf
- ServiceNow scripting / JavaScript
- REST/SOAP APIs
- IntegrationHub
- ServiceNow reporting and dashboards
Good to Have:
- ServiceNow SAM Pro Implementation Specialist certification
- ServiceNow CSA certification
- ITIL/ITAM knowledge
- Experience with Microsoft, Oracle, Adobe, IBM, VMware, or Salesforce licensing
- Experience with SaaS License Management and vendor audits
📌 ServiceNow SAM Pro Developer (Pune)
🏢 Altraize
📍 Pune