MarTech & CRM Intern - On-Site (Mumbai)

Location: Mumbai

Work Mode: In office Internship

Duration: 6 Months Type: Paid Internship

Department: Marketing / Digital Marketing

About Us

Le Mark Institute is a leading creative education institution nurturing talent across Fashion, Interior Design, Graphic Design, Photography & Videography, Animation, and VFX/Gaming. We believe in learning by doing and provide our students with real-world exposure, industry mentorship, and a vibrant community to grow in.

We are now looking for a MarTech & CRM Intern to support our growing digital marketing and marketing technology team. This is a hands-on opportunity to work with CRM systems, marketing automation, lead management, campaign tracking, data, and digital marketing tools.

Key Responsibilities

- Assist in managing and maintaining CRM data, lead records, and lead statuses.
- Support lead capture, lead allocation, lead routing, and lead lifecycle management.
- Assist in setting up and monitoring CRM workflows and marketing automation.
- Support WhatsApp, email, and other automated communication journeys.
- Help manage lead nurturing and follow-up campaigns.
- Assist with UTM tracking, campaign tracking, and lead-source mapping.
- Monitor lead funnels and identify gaps in the lead-to-conversion journey.
- Prepare basic CRM, campaign, and lead-performance reports.
- Clean, organise, and validate marketing and CRM data.
- Support testing of forms, integrations, automations, and CRM workflows.
- Coordinate with the digital marketing and admissions teams to ensure accurate lead movement and follow-ups.
- Research and explore new MarTech tools, platforms, and automation opportunities.

What We’re Looking For

- A genuine interest in MarTech, CRM, digital marketing, and marketing automation.




- Good understanding of basic digital marketing concepts and lead funnels.
- Comfortable working with Excel / Google Sheets and handling data.
- Strong attention to detail and data accuracy.
- Logical and analytical approach to problem-solving.
- Good communication and coordination skills.
- Willingness to learn new marketing platforms and technologies.
- Basic understanding of UTM parameters, campaign tracking, or analytics is a plus.
- Familiarity with any CRM, WhatsApp marketing, email marketing, or automation platform is an advantage.
- Students or freshers pursuing marketing, digital marketing, business, management, IT, data analytics, or related fields are welcome to apply.

If you are interested, pls share your cv on [email protected]

Pay: ₹5,000.00 - ₹8,000.00 per month

Application Question(s):

- Have you worked with a CRM platform before? (Yes/No)
- If yes, which CRM or marketing platform have you used?

- How comfortable are you with Excel / Google Sheets? (Beginner / Intermediate / Advanced)

- Have you worked with marketing automation or lead management tools before? (Yes/No)

- Do you understand what a lead funnel is? (Yes/No)

- Are you familiar with UTM parameters and campaign tracking? (Yes/No)

- Have you worked with WhatsApp, email, or SMS marketing platforms? (Yes/No)

- Have you used Google Analytics, Google Tag Manager, Meta Ads Manager, or similar marketing tools? (Yes/No)

- How comfortable are you with working with data and identifying errors or inconsistencies?

- If a lead is captured through a website form but does not appear in the CRM, how would you approach finding the issue?
- Are you comfortable learning new software platforms and tools?

- Can you commit to a 6-month paid, on-site internship in Mumbai?

Work Location: In person

📌 MarTech & CRM Intern (Matunga)
🏢 Le Mark School Of Art
📍 Matunga