Mumbai Eye Care is looking for a friendly, professional, and well-organized Receptionist to join our eye hospital team. The ideal candidate will be responsible for creating a welcoming experience for patients while efficiently managing front-desk and administrative activities.
Key Responsibilities
- Welcome and assist patients and visitors at the reception desk.
- Register current patients and update patient records accurately.
- Schedule and manage patient appointments.
- Handle incoming calls, WhatsApp enquiries, and patient queries.
- Coordinate with doctors, optometrists, technicians, and other hospital staff.
- Manage billing, payments, receipts, and basic cash-handling activities.
- Guide patients through the registration, consultation, investigation, and billing process.
- Maintain patient records and ensure confidentiality.
- Coordinate follow-up appointments and communicate with patients when required.
- Maintain a clean, organized, and professional reception area.
- Perform other routine administrative duties as required.
Candidate Requirements
- Education: graduate preferred.
- Experience: some experience in a hospital, clinic,
diagnostic centre, or healthcare reception preferred.
- Good communication and interpersonal skills.
- Pleasant personality with a patient-friendly attitude.
- Basic computer knowledge and familiarity with MS Office.
- Ability to handle multiple patients and tasks efficiently.
- Good spoken English and Hindi; Marathi and Gujarathi would be an advantage.
- Ability to work as part of a healthcare team.
- Candidates with experience in an eye hospital/ophthalmology clinic will be preferred.
What We Offer
- Professional and friendly working environment.
- Opportunity to work in a reputed eye-care setting.
- Learning and career-development opportunities.
- Competitive salary based on experience and skills.
Job Type: Full-time
Location: Mumbai, Maharashtra
Experience: 1–3 years preferred
Department: Front Office / Patient Services
To Apply: Please submit your updated CV through Indeed.
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Hospital receptionist (Ghatkopar)
🏢 ASG GHATKOPAR EAST
📍 Ghatkopar
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