Client: Leading Precious Metals Company
Position: Branch Manager
Salary: ₹6 LPA
Experience: 5–7 years
Employment Type: Probationer / Permanent based on performance
- Graduate / MBA
- MBA or Graduation in Marketing / Finance preferred
- Strong experience in sales, business development and branch operations
Key Responsibilities
- Lead and manage the branch team to achieve business and revenue targets.
- Drive customer acquisition, retention and business development.
- Build strong relationships with existing and potential customers.
- Identify market trends and opportunities for cross-selling and up-selling.
- Ensure excellent customer service and customer satisfaction.
- Train, guide and motivate team members for better performance.
- Ensure smooth branch operations and compliance with company policies.
- Monitor operational risks and support fraud prevention.
- Ensure proper gold appraisal and minimize melting losses.
- Plan and implement local marketing activities to increase customer walk-ins and conversions.
- Maintain branch accounts, documents, statutory records and physical assets.
- Coordinate with internal teams, authorities and external agencies when required.
Required Skills
- Strong sales and business development skills
- Basic knowledge of gold & precious metals
- Customer relationship management
- Team handling and people management
- Negotiation skills
- Good communication and interpersonal skills
- Target-driven approach
- Decision-making and strategic thinking
- Administrative and operational skills
- Basic computer knowledge
Communication
- Good communication skills in English and the local language
Experience
5–7 years of relevant experience in Sales, Business Development and/or Branch Operations.