Academic Counsellor – SaleX

Company: PerpeX Practical B-School
Department: SaleX
Location: Calicut, Kerala
Job Type: Full time
Experience: 6 Months – 1 Year

About the Role

PerpeX Practical B-School is looking for a motivated and customer-focused Academic Counsellor to join our SaleX team.

The role involves engaging with prospective students, working professionals, and aspiring entrepreneurs, understanding their career and business goals, and helping them choose the right PerpeX program.

You will be responsible for managing the complete sales journey — from initial interaction and counselling to follow-ups, enrolment, payment closure, and onboarding coordination.

Key Responsibilities

- Connect with prospective students and customers through inbound and outbound calls.
- Understand customer needs, career goals, and requirements to recommend suitable programs.
- Clearly explain program features, benefits, fees, schedules, and enrolment procedures.
- Address customer queries, concerns, and objections professionally.
- Conduct regular follow-ups through calls and WhatsApp.
- Convert qualified leads into successful enrolments.
- Assist customers throughout the payment and registration process.
- Coordinate with the program team to ensure a smooth onboarding experience.
- Maintain accurate lead details, follow-up updates, and customer information in the CRM.
- Achieve assigned daily, weekly, and monthly calling and enrolment targets.




- Ensure consistent follow-ups and minimize missed or unattended leads.
- Prepare and submit required sales and enrolment reports.

Requirements

- Bachelor's degree in any discipline.
- 6 months – 1 year of experience in sales, telecalling, admissions, counselling, or other customer-facing roles.
- Strong verbal communication skills in Malayalam and English.
- Excellent interpersonal and active listening skills.
- Comfortable making calls and working in a target-oriented environment.
- Basic computer knowledge and willingness to work with CRM tools.
- Strong follow-up and relationship-building skills.
- Ability to handle rejection positively and remain consistent towards achieving targets.

Preferred Qualifications

- Experience in EdTech, admissions counselling, direct sales, or telecalling.
- Experience handling leads through calls and WhatsApp.
- Familiarity with CRM or lead management systems.
- A strong interest in sales, counselling, and customer engagement.

Your Sales Journey

Lead Generation → Customer Counselling → Follow-up → Conversion → Payment Closure → Onboarding

If you are confident in communication, enjoy interacting with people, and are driven by sales, targets, and career growth, we'd love to hear from you.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: In person

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