Responsible for welcoming guests, handling check-ins and check-outs, managing reservations, responding to guest queries, and ensuring a smooth and pleasant guest experience from arrival to departure.

Key Responsibilities:

- Welcome and greet guests warmly and professionally.
- Handle guest check-in and check-out procedures.
- Manage room reservations, bookings, cancellations, and modifications.
- Answer telephone calls, emails, and guest enquiries.
- Provide information about hotel facilities, services, room types
- Coordinate with Housekeeping, F&B;, Maintenance, and other departments for guest requirements.
- Maintain accurate guest records and update hotel software/system.
- Handle guest complaints and requests promptly and professionally.
- Collect room payments and issue bills/receipts when required.
- Monitor room availability and coordinate room allocations.
- Ensure proper handover of duties between shifts.

Pay: ₹14,800.00 - ₹16,000.00 per month

Perks:

- Cell phone reimbursement
- Flexible schedule
- Food provided

Work Location: In person

📌 Front Desk Receptionist (Thiruvananthapuram)
🏢 Adrak Ventures International
📍 Thiruvananthapuram