We are looking for a friendly, qualified, and well-presented Restaurant Hostess to join our team. The ideal candidate will be responsible for welcoming guests, managing seating arrangements, and ensuring a warm and pleasant dining experience from the moment guests arrive.
Key Responsibilities
- Welcome and greet guests with a warm and professional attitude.
- Manage guest reservations and seating arrangements efficiently.
- Escort guests to their tables and provide menus.
- Maintain an updated waiting list during busy periods.
- Coordinate with the Restaurant Manager, Captain, and service team to ensure smooth operations.
- Handle guest queries and requests courteously.
- Monitor table availability and coordinate table turnover.
- Assist in maintaining a clean, organized, and welcoming restaurant entrance and reception area.
- Maintain professional communication with guests and colleagues.
- Handle guest feedback and complaints politely and escalate issues to the concerned supervisor when required.
- Ensure high standards of guest service and hospitality at all times.
Requirements
- Minimum 1 year of experience as a Hostess in a restaurant, hotel, or hospitality environment.
- Good communication and interpersonal skills.
- Pleasant personality and professional appearance.
- Customer-service oriented with a positive attitude.
- Ability to remain calm and professional during busy hours.
- Good coordination and organizational skills.
- Basic knowledge of restaurant operations and table management.
- Ability to work in shifts, including weekends and holidays.
What We Offer
- Professional and friendly working environment.
- Opportunity to develop a career in the hospitality industry.
- Training and growth opportunities.
- Competitive salary based on experience and skills.
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Application Question(s):
- How many years of experience do you have as a Restaurant Hostess?
- Are you comfortable working in rotational shifts, including weekends and holidays?
- Are you comfortable interacting with guests and handling guest requests professionally?
- Have you previously worked in a 4-star or 5-star hotel/restaurant?
- Please briefly describe your previous experience as a Restaurant Hostess.
Education:
- Diploma (Required)
Experience:
- Host/hostess: 1 year (Required)
Language:
- English (Required)
- Malayalam (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
📌 Restaurant Host/Hostess (Kumarakom)
🏢 Gokulam Grand Resort
📍 Kumarakom
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