Job Description – Senior Client Accounts & Collections Executive

Company: NWAY Technologies Pvt. Ltd.
Location: Indore, Madhya Pradesh
Department: Accounts / Operations
Experience: 3–6 Years
Employment Type: Full-Time
Work Mode: On-site

About the Role

NWAY Technologies is looking for an experienced Senior Client Accounts & Collections Executive who can take ownership of client receivables, payment recovery, account reconciliation, client communication, and collection operations.

The ideal candidate should have solid negotiation, recovery, accounting, client management, and reporting skills, with the ability to independently manage outstanding accounts and resolve payment-related issues.

Key Responsibilities

1. Client Accounts & Payment Recovery

- Manage client accounts and take ownership of outstanding receivables.
- Drive timely payment collections through calls, emails, WhatsApp, and regular follow-ups.
- Handle overdue and long-pending payments and develop effective recovery strategies.
- Maintain detailed records of payment commitments, follow-ups, and collection status.
- Escalate critical or high-value overdue accounts to management.

2. Billing, Reconciliation & Accounts Coordination

- Coordinate with the Accounts team for invoices, ledgers, TDS adjustments, and payment reconciliation.
- Identify and resolve billing discrepancies, short payments, and account-related issues.
- Track invoices, outstanding balances, received payments, and pending collections.
- Ensure accuracy of client account and receivables data.

3. Client Management & Negotiation

- Build and maintain strong relationships with clients.




- Handle client queries related to payments, invoices, products, and services.
- Negotiate payment terms and recovery timelines professionally.
- Resolve payment-related disputes while maintaining positive client relationships.
- Identify opportunities for upselling/cross-selling wherever applicable.

4. MIS & Reporting

- Maintain receivables and collection data in Excel, Google Sheets, and internal systems.
- Prepare daily, weekly, and monthly collection reports.
- Track collection targets, achieved collections, overdue accounts, and follow-up status.
- Provide management with regular updates on collection performance and critical accounts.

5. Software & Process Management

- Use ZOHO or other accounting/ERP portals for invoice management, billing, and payment tracking.
- Maintain organized digital records of client accounts and transactions.
- Support process improvements to make collection and account tracking more efficient.

6. Administrative & Travel Support

- Manage travel bookings such as flights, trains, and buses using platforms like MMT, IRCTC, Goibibo, etc.
- Ensure accurate bookings and timely communication of travel itineraries when required.

Required Skills

- 3–6 years of experience in Accounts Receivables, Collections,



Payment Recovery, Client Management, Inside Sales, or related roles.
- Strong verbal and written communication skills.
- Excellent negotiation and payment recovery skills.
- Good understanding of TDS, billing, reconciliation, invoices, and receivables.
- Strong knowledge of MS Excel and Google Sheets, including VLOOKUP, Pivot Tables, filters, and reporting.
- Experience with ZOHO or other accounting/ERP software.
- Strong client relationship and problem-solving skills.
- Ability to independently handle multiple client accounts.
- Good analytical and follow-up skills.
- Typing speed of 30 WPM or higher.

Qualifications

- Bachelor’s degree in Commerce, Accounting, Business Administration, or a related field preferred.
- Prior experience handling B2B collections / corporate clients / receivables will be an advantage.

What We’re Looking For

We are looking for someone who is confident, persistent, organized, commercially aware, and comfortable with payment negotiations. The candidate should be able to take ownership of collection targets and manage client accounts independently.

Why Join NWAY Technologies?

- Work in a fast-paced, product-based ERP environment.
- Opportunity to develop expertise in client management, collections, accounts, and business operations.
- Exposure to ERP/accounting platforms and business reporting.
- Opportunity to take ownership of important client accounts and collection processes.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Senior Client Accounts & Collections Executive (Indore)
🏢 Nway Technologies
📍 Indore