Key Responsibilities

- Patient Registration & Reception: Register patients accurately, verify documents, and guide patients/attendants regarding hospital procedures and services.
- Appointment Management: Schedule, reschedule, and coordinate doctor appointments and maintain accurate appointment records.
- Patient & Visitor Assistance: Attend to patients, attendants, and visitors professionally and provide appropriate information regarding departments, doctors, timings, and facilities.
- Calls & Enquiries: Handle incoming calls, hospital enquiries, and route calls to the concerned departments or staff members.
- Billing & Coordination: Coordinate with billing, TPA, insurance, diagnostics, nursing, and other departments whenever required.
- OPD & Patient Flow Management: Assist in smooth movement of patients from registration to consultation, diagnostics, admission, or other required services.




- Records & Documentation: Maintain front office registers, patient records, appointment details, and other required documentation accurately.
- Complaint Handling: Address basic patient/attendant concerns courteously and escalate unresolved complaints to the concerned senior/department.
- Hospital Information: Provide information regarding hospital facilities, packages, departments, visiting consultants, and available services.
- Qualified Conduct: Maintain a clean, organized, and professional reception area while ensuring confidentiality and adherence to hospital policies and SOPs.

Pay: ₹16,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Front Office Receptionist (Lucknow)
🏢 DR KNS MEMORIAL HOSPITAL
📍 Lucknow