Business: Ashok Leyland – Light Commercial Vehicles (LCV)
Department: Service
Location: HOSPET/KOPPAL
Position: Service Manager
Job Purpose
To manage the complete LCV service operations, ensuring high customer satisfaction, workshop productivity, service revenue, quality, and maximum vehicle uptime.
Key Responsibilities
- Manage day-to-day LCV workshop and service operations.
- Lead, motivate, and monitor Service Advisors, Technicians, and workshop staff.
- Achieve monthly service revenue, labour, parts, and customer retention targets.
- Ensure timely opening and closure of Job Cards and proper repair estimation.
- Monitor workshop productivity, technician efficiency, bay utilization, and turnaround time.
- Handle customer escalations and ensure quick resolution of service-related issues.
- Coordinate with Parts, Sales, Warranty, and Accounts teams for smooth operations.
- Monitor workshop expenses, consumables, tools, and equipment.
- Ensure proper implementation of company SOPs, safety standards, and service processes.
- Conduct regular review meetings with the service team and track individual performance.
Contact Persone - Sajana K (HR) -+91-XXXXXXXXXX
Pay: Up to ₹60,000.00 per month
Work Location: In person
📌 Service Manager - Automobile Industry (Hosapete)
🏢 BJS GROUP
📍 Hosapete
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.