Role description

Functional Test Lead

Key Responsibilities

- Lead functional discovery workshops with business, product, application, and testing stakeholders.
- Assess business processes, application landscape, testing scope, dependencies, and quality practices.
- Evaluate test coverage, requirements traceability, release readiness, and defect management processes.
- Identify gaps across functional testing, UAT support, governance, and operating models.
- Define future-state functional testing organization, roles, staffing, and knowledge requirements.
- Support KT, transition planning, shadow/reverse-shadow activities, and ownership transfer.
- Collaborate with Architecture, Automation, Performance, and TDM teams to shape the target-state testing model.
- Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.
- Present assessment findings, risks, and improvement opportunities to client leadership.

Required Experience

- 10+ years in Functional Testing or Quality Engineering with 5+ years leading testing programs or managed services engagements.

- 5+ years of experience in Facets healthcare system

- Experience in discovery, due diligence,



transition assessments, and testing operating model evaluations.
- Robust healthcare payer domain expertise across Claims, Enrollment, Membership, Billing, Provider, Prior Authorization, Care Management, and EDI transactions.
- Proven experience in workforce planning, organizational design, and stakeholder management.
- Familiarity with Jira, qTest, Azure DevOps, and modern QE practices.

Skills

Facets, Claims Management, Functional Testing, Jira, Azure Devops

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Lead II - Software Testing- Functional Test Lead- Facets (Tamil Nadu)
🏢 UST
📍 Tamil Nadu