08 Oct
|
WIG-O-MANIA
|
Chennai
08 Oct
WIG-O-MANIA
Chennai
Wig-O-Mania | Chennai, Tamilnadu
Salary: ₹40,000–₹45,000 per month
Annual Bonus: Based on individual and company performance
Timing: 11:00 AM–8:00 PM | 6 days a week
Weekly Off: Monday–Friday only
Saturday & Sunday: We are a retailer hence compulsory working days
About the Role
Wig-O-Mania is a UK hair brand and an established specialist in wigs, hair replacement and hair solutions in India since more than 17 years
We are looking for a mature, experienced and highly responsible manager to work alongside our long-standing Studio Director and develop into a strong second-in-command for our Chennai studio.
This is not a routine salon supervisor position.
We need someone who has already demonstrated the ability to manage people, handle customers, take decisions and work independently.
The successful candidate will be trained in our specialised wigs and hair-replacement business. Previous experience in this industry is not essential. What matters more is your management experience, maturity, willingness to learn and ability to take ownership, responsibility and show of commitment.
Key Responsibilities
- Manage day-to-day studio operations.
- Lead staff and maintain discipline, productivity and service standards.
- Manage appointments, consultations and client services.
- Handle customers, complaints and difficult situations professionally.
- Drive sales, enquiries, follow-ups, conversions and repeat business.
- Monitor CRM, appointments, sales and essential management reporting.
- Learn our specialised products, services and consultation process.
- Work closely with the Studio Director and progressively take on greater responsibility.
- Be capable of independently managing the studio whenever the Studio Director is unavailable.
Who Are We Looking For?
Ideally 6–10+ years of professional experience, including meaningful experience managing both people and customers.
Suitable backgrounds may include:
Premium Salons | Beauty/Aesthetic or Dermatology Clinics | Healthcare | Hospitality | Premium Retail | Other Customer-Facing Businesses
Previous experience in wigs or hair replacement is an advantage but not necessary — full product and business training will be provided.
We are particularly looking for someone who is:
Mature | Responsible | Stable | Confident | Organised | Quick to Learn | Commercially Minded | Sales-Oriented | Robust with People | Calm Under Pressure | Comfortable Taking Decisions | Able to Work Independently
Working Hours – Please Read Before Applying
Normal working hours are 11:00 AM to 8:00 PM, six days a week.
The weekly holiday will be between Monday and Friday.
Saturday and Sunday are compulsory working days.
As this is a senior client-facing management position, reasonable flexibility is expected if an ongoing client consultation or service extends beyond the normal 8:00 PM closing time.
Candidates requiring weekends off or a strict 8:00 PM departure every day should not apply.
Compensation
₹40,000–₹45,000 per month
An annual bonus based on individual and company performance is applicable.
Final salary will depend on experience, maturity, management capability and overall suitability for this senior position.
Please Apply Only If
✓ You are a candidate with relevant management experience
✓ You have experience managing both people and customers
✓ You can work independently and take responsibility
✓ You are comfortable working Saturday and Sunday
✓ You are comfortable with 11:00 AM–8:00 PM timings
✓ You are commercially minded and comfortable with sales accountability
✓ You are genuinely interested in learning a specialised business
✓ You are looking for a stable, long-term senior management role
This position offers the right candidate an opportunity to learn an established specialised business, grow in authority and become a key member of the Chennai management team.
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
- Leave encashment
Work Location: In person
📌 SENIOR LADY STUDIO MANAGER - CHENNAI
🏢 WIG-O-MANIA
📍 Chennai