The Front Office Executive is responsible for greeting and assisting guests in a professional and courteous manner. The role includes handling check-in and check-out procedures, managing reservations, answering phone calls and emails, and responding to guest inquiries or concerns promptly. The executive ensures accurate documentation, billing, and coordination with housekeeping and other departments to maintain smooth daily operations. Maintaining front desk standards, confidentiality, and delivering a positive guest experience at all times are key responsibilities of this position.