Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.
Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.
Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.
#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply
Job Description:
Company Name: Axis Max Life Insurance
Job Title: Relationship Manager - CAT - SPARC
Job Description:
The Relationship Manager - CAT - SPARC will be responsible for managing and nurturing client relationships to drive business growth and ensure high levels of customer satisfaction. This role involves collaborating with clients, understanding their financial needs, and offering tailored insurance solutions. The RM will also work closely with cross-functional teams to enhance service delivery and support client retention strategies.
Key Responsibilities:
- Develop and maintain robust relationships with clients to understand their insurance and financial needs.
- Identify and pursue new business opportunities to expand the client base.
- Provide expert advice on insurance products and services, ensuring clients receive the most suitable solutions.
- Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Collaborate with internal teams to ensure seamless service delivery and support client onboarding processes.
- Conduct regular follow-ups with clients to nurture relationships and assess satisfaction levels.
- Prepare reports and present insights on customer feedback and market trends to improve service offerings.
Skills and Qualifications Required:
- Bachelor's degree in Business, Finance, or a related field.
- Proven experience in relationship management or sales in the financial services or insurance industry.
- Strong interpersonal and communication skills to engage effectively with clients and stakeholders.
- Excellent problem-solving abilities and a customer-oriented mindset.
- Ability to work independently and as part of a team.
- Analytical skills to assess client needs and recommend appropriate solutions.
- Proficiency in using CRM tools and Microsoft Office Suite.
Tools Required:
- CRM software (e.g., Salesforce, HubSpot)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data analysis tools
- Communication tools (e.g., email, messaging platforms)
- Presentation software
Please ensure that you meet the qualifications and are prepared to contribute positively to the client experience at Axis Max Life Insurance.