Vidyapant Academy

Job Type: Full time
Department: Admission & Counselling
Experience: Fresher / 1–3 Years
Location: On-site
Salary: ₹8000– ₹15,000 per month + Performance Incentives

Job Summary

Vidyapant Academy is looking for an enthusiastic and result-oriented Telecaller / Admission Counsellor to handle student and parent enquiries, promote academic programs, generate admissions, and maintain regular follow-ups with prospective students.

The candidate will be responsible for communicating with parents and students over phone calls, WhatsApp and other communication channels and guiding them about our courses, scholarship programs, batches, fees and admission process.

Key Responsibilities1. Calling & Lead Management

- Call prospective students and parents from the institute's lead database.
- Handle incoming calls and enquiries professionally.
- Explain courses, batches, fee structure, scholarship opportunities and admission process.
- Identify the student's class, academic needs and career goals.
- Maintain proper records of every call and enquiry.

2. Admission Counselling

- Counsel students and parents regarding suitable courses.
- Explain the benefits and features of Vidyapant Academy programs.
- Convert interested enquiries into counselling visits, demo classes and admissions.
- Address basic queries related to JEE, NEET, CBSE, Foundation and other courses.
- Follow up with interested parents until the admission decision is completed.

3. Follow-Up

- Make regular follow-up calls to interested leads.
- Maintain follow-up dates and call outcomes.
- Contact students who have registered for scholarship/tests.




- Follow up with students after scholarship results.
- Remind parents about counselling sessions, demo classes and admission deadlines.

4. WhatsApp & Communication

- Send approved course information, brochures and admission details through WhatsApp.
- Share scholarship/test information with registered students.
- Respond to basic WhatsApp enquiries professionally.
- Maintain proper communication history for each lead.

5. Lead Conversion

- Work towards daily and monthly admission targets.
- Convert enquiries into:
- Call → Interested Lead → Counselling → Demo Class → Admission
- Coordinate with counsellors and the admission team for high-potential leads.
- Prioritize hot, warm and cold leads.6. Reporting

Maintain daily records of:

- Total calls made
- Connected calls
- Interested students
- Follow-ups
- Counselling booked
- Demo classes booked
- Admissions completed
- Lost/not-interested leads
- Next follow-up date

Submit daily and weekly calling reports to the management.

Candidate Requirements

- Good communication skills in Hindi and English.
- Confident and polite telephone communication.
- Basic knowledge of MS Excel / Google Sheets or CRM.
- Ability to convince and communicate with parents and students.
- Positive attitude and target-oriented approach.




- Ability to handle multiple leads and follow-ups.
- Prior experience in telecalling, education sales or admission counselling will be an advantage.
- Freshers with good communication skills can also apply.

Key Performance Indicators (KPI)

The candidate will be evaluated on:

KPITargetDaily Calls80–120Connected CallsAs per lead availabilityFollow-upsDailyCounselling BookingsMonthly targetDemo Class BookingsMonthly targetAdmission ConversionMonthly targetCRM/Data Update100%Follow-up Completion100%

Targets may be modified by management according to the admission season and lead volume.

Working Process

Lead Received
↓
Student/Parent Called
↓
Requirement Identified
↓
Course Explained
↓
Interested / Not Interested
↓
Follow-Up Scheduled
↓
Counselling / Demo Class
↓
Admission Follow-Up
↓
Admission Confirmed

Skills We Prefer

- Excellent communication
- Convincing ability
- Active listening
- Customer handling
- Follow-up discipline
- Sales & conversion skills
- Basic computer knowledge
- Teamwork
- Target-oriented mindset
- Professional attitude

Incentives

In addition to fixed salary, performance-based incentives may be provided for achieving calling, counselling and admission targets.

Important

The candidate should be comfortable speaking with parents and students, handling repeated follow-ups, and working towards admission targets during the peak admission season.

Contact: (phone hidden)

Apply Now – Join Vidyapant Academy

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

📌 TELECALLER / ADMISSION COUNSELLOR (Khanpur)
🏢 Vidyapant Academy
📍 Khanpur