Oversee and support Area Managers and Area Coordinators operating within Malappuram district, ensuring consistent academic, administrative, and placement performance across all G-TEC centres in the district, and driving district-level target achievement.
KEY RESPONSIBILITIES
- Supervise and guide Area Managers / Area Coordinators covering centres across Malappuram district
- Consolidate and review district-wise centre performance data: enrollments, fee collection, dropouts, certifications, and placements
- Set district-level targets in line with regional/zonal goals and track Area Manager/Coordinator progress against them
- Conduct periodic review meetings with Area Managers/Coordinators to assess centre performance and address gaps
- Identify underperforming centres/areas and work with Area Managers to build corrective action plans
- Ensure Area Managers/Coordinators maintain accurate reporting on GEMS and other operational systems
- Coordinate with the regional office on district-level strategy, recent centre expansion,
and resource allocation
- Support escalation handling: issues unresolved at Area Manager/Coordinator level are routed through this role
- Prepare and present consolidated district performance reports to senior management
REQUIREMENTS
- Bachelor's/Master's degree in Business Administration, Education Management, or related field
- 1–2 years' experience in operations/area management roles, with at least 0–1 years in a supervisory capacity (education/training industry preferred)
- Strong understanding of Malappuram district's educational and employment landscape
- Proven ability to manage and performance-review a team of field managers/coordinators
- Strong analytical and reporting skills (MS Excel, ERP/MIS systems)
- Good communication and leadership skills in Malayalam and English
- Willingness to travel within the district for review visits and coordination
Work Location: In person
📌 District Support Officer (Malappuram)
🏢 G-TEC Group of Institutions
📍 Malappuram
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