Job Summary

We are looking for a guest-focused Front Office Associate / Senior GSA to join our 4-star hotel team in Kochi, managing check-ins, guest inquiries, and front desk operations.

Key Responsibilities

- Handle guest check-ins, check-outs, and reservation inquiries.
- Process guest billings, payments, and daily financial transactions.
- Address guest queries, feedback, and requests promptly.
- Coordinate with Housekeeping and Maintenance for seamless service.

Requirements & Qualifications

- Education: Diploma or Degree in Hotel Management.
- Experience: 1-4 years of relevant front office experience in reputed hotels.
- Skills: Strong communication skills (English & Malayalam) and basic PMS software knowledge.
- Attributes: Professional grooming, customer-centric attitude, and availability for shift rotations.

Location: Kochi, Kerala

Industry: 4-Star Hotel

Salary Range: ₹15,000 – ₹22,000 per month

Employment Type: Full time

Interested candidates are requested to share their updated resume to [email protected] or contact +91-XXXXXXXXXX

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Front Office-Senior Guest Service Associate (Kochi)
🏢 Affable Management Services
📍 Kochi