We are looking for an enthusiastic and confident Telecalling Executive to join our team in Panchkula. The candidate will be responsible for making outbound calls, generating leads, explaining products/services to customers, handling queries, and following up with prospective customers.
Freshers with good communication skills are welcome to apply.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain company products/services clearly to customers.
- Generate leads and identify potential customers.
- Follow up with leads and maintain regular communication.
- Handle customer queries and provide accurate information.
- Maintain records of calls, leads, follow-ups, and customer responses.
- Achieve daily, weekly, and monthly calling targets.
- Coordinate with the sales team for lead conversion.
- Update customer information in CRM/Excel.
- Maintain a professional and positive attitude while communicating with customers.
Required Skills
- Good communication and convincing skills.
- Hindi communication is mandatory.
- Basic English communication is preferred.
- Confident and polite telephone manner.
- Valuable listening and customer-handling skills.
- Target-oriented and motivated.
- Basic computer knowledge.
- Ability to work effectively in a team.
Eligibility
- Education: 12th Pass / Graduate.
- Experience: Freshers and experienced candidates can apply.
- Candidates from Panchkula, Zirakpur, Chandigarh, and nearby areas can apply.
Salary & Benefits
- Fixed salary: ₹[Amount] per month.
- Performance-based incentives.
- Training provided.
- Career growth opportunities.
- Comfortable working environment.
- Monday–Saturday working / [Working Days].
- Working hours: [Timing].
Key Performance Indicators (KPIs)
- Number of calls made.
- Leads generated.
- Follow-ups completed.
- Lead conversion rate.
- Achievement of monthly targets.
- Customer satisfaction and quality of communication.