SCHOOL OPERATIONS MANAGER

ONLY BANGALORE BASED APPLICANTS PLEASE | SOUTH BANGALORE PREFERRED

Position Overview

Pratibha Academy is looking for an experienced, hands-on Operations Manager to oversee the day-to-day operational functioning of the school campus.

The Operations Manager will be responsible for transportation, campus security, facilities and maintenance, repairs, housekeeping and support staff management, ensuring that the school remains safe, clean, functional and well-organised at all times.

This is a high-responsibility, public-facing and on-ground role requiring regular interaction with students, parents, teachers, drivers, security personnel, housekeeping staff, vendors and school management.

The ideal candidate should have at least 5 years of experience in operations management in a school, university, hospital, institutional campus or similar organisation.

Key Responsibilities1. School Operations & Campus Management

- Oversee the smooth day-to-day functioning of the school campus.
- Ensure that classrooms, offices, activity areas, washrooms, outdoor spaces and common areas are operational and maintained.
- Conduct regular campus inspections and identify operational issues before they become major problems.
- Coordinate with school leadership and administration on daily operational requirements.
- Maintain operational checklists, schedules and records.

2. Transportation Management

- Manage the school's school vans/buses and daily transportation operations.
- Prepare and monitor daily routes, schedules and vehicle deployment.
- Coordinate route changes based on student attendance and transport requirements.
- Supervise drivers, attendants and transport-related personnel.
- Monitor vehicle maintenance, servicing, fitness, insurance, permits and other statutory requirements.
- Maintain vehicle logs, fuel records, mileage reports and maintenance records.
- Ensure adherence to school transportation and child-safety protocols.
- Handle parent communication relating to transport issues when required.

3. Security & Safety Management

- Supervise security personnel and ensure adequate campus security coverage.
- Monitor entry and exit procedures for students, staff, parents, visitors and vendors.
- Ensure visitor management and access-control procedures are followed.
- Coordinate security during school events, examinations, functions and special programmes.
- Monitor CCTV systems and ensure incidents are appropriately reported and documented.
- Conduct regular checks of gates, compound areas, emergency exits and other vulnerable areas.
- Coordinate with management and relevant authorities in case of emergencies.

4. Facilities & Maintenance

- Take responsibility for the upkeep and functionality of the entire campus.




- Coordinate electrical, plumbing, carpentry, civil, painting, equipment and general repair work.
- Maintain preventive maintenance schedules for school infrastructure and equipment.
- Identify maintenance requirements and obtain quotations where required.
- Supervise contractors and external service providers.
- Ensure that repair work is completed properly, safely and within agreed timelines.
- Maintain records of repairs, maintenance and vendor work.

5. Housekeeping & Cleaning Staff

- Supervise housekeeping and cleaning personnel.
- Prepare duty rosters and allocate daily responsibilities.
- Ensure classrooms, toilets, corridors, offices and common areas are cleaned according to required standards.
- Monitor hygiene and cleanliness throughout the school day.
- Ensure adequate supplies of cleaning and sanitation materials.
- Address absenteeism and staff deployment issues promptly.
- Train and supervise support staff on appropriate school protocols.

6. Vendor & Service Provider Management

- Coordinate with maintenance, security, transport, housekeeping and other service vendors.
- Monitor vendor performance and service quality.
- Ensure that contracted services are delivered as agreed.
- Escalate repeated service deficiencies to management.
- Maintain vendor records, contracts, quotations and service schedules in coordination with administration/accounts.

7. Event & Public-Facing Operations

- Coordinate operational arrangements for school events, parent meetings, examinations, workshops, performances and other programmes.
- Manage parking, security, crowd movement, seating, housekeeping, transport and basic infrastructure requirements during events.
- Interact professionally with parents, visitors, vendors and other members of the public.
- Handle operational complaints and resolve routine issues promptly and courteously.

8. Inventory & Operational Supplies

- Monitor essential operational supplies such as cleaning materials, stationery, maintenance consumables and safety-related items.
- Maintain appropriate stock levels and prevent unnecessary wastage.
- Coordinate procurement requirements with the administration/accounts team.
- Ensure proper records of issue and consumption where required.

9. Emergency Preparedness

- Ensure operational readiness for emergencies involving fire, electrical systems, transport, security,



infrastructure or other campus risks.
- Coordinate emergency response procedures with security and support staff.
- Ensure fire extinguishers, emergency equipment and safety systems are periodically checked.
- Support implementation of school safety and child-protection procedures.

Required Qualifications & Experience

- Minimum 5 years of relevant operations experience.
- Experience in a school, university, hospital, educational institution, residential institution, large campus or similar organisation is strongly preferred.
- Experience managing transportation, security, housekeeping, maintenance and facilities is essential.
- Graduate degree preferred.
- Candidates with robust practical experience and demonstrated operational leadership may be considered irrespective of specialisation.

The Ideal Candidate

The candidate should be:

- Hands-on and comfortable working on the ground rather than purely from a desk.
- Able to manage multiple operational issues simultaneously.
- Strong in people management and staff supervision.
- Firm but respectful in dealing with drivers, security, housekeeping staff and vendors.
- Comfortable interacting with parents, teachers and members of the public.
- Proactive in identifying problems and resolving them quickly.
- Organised and capable of maintaining operational records.
- Dependable, punctual and willing to take ownership of responsibilities.
- Able to work calmly during emergencies and high-pressure situations.
- Comfortable using basic digital tools, email, WhatsApp, Excel and operational reporting systems.

Reporting

Reports to: Chairman / School Management

Works closely with: Principal, Head Administration, Accounts, Teachers, Drivers, Security, Housekeeping and External Vendors.

Position Details

Position: Operations Manager
Employment: Full-time, in-person
Experience: Minimum 5 years
Location: Pratibha Academy, Banashankari II Stage, Bengaluru
Preference

Candidates with demonstrated experience running operations in a school, university, hospital or comparable public-facing institution will be given preference.

How to Apply

Candidates should submit their CV highlighting their institutional operations experience, number of staff managed, transportation/fleet experience, facilities responsibilities and previous organisation(s) worked with.

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Application Question(s):

- Have you been an operations manager in a school, college or university?

Education:

- Bachelor's (Preferred)

Experience:

- Operations management: 5 years (Required)

Work Location: In person

📌 School Operations Manager (Bengaluru)
🏢 Pratibha Academy
📍 Bengaluru