Location: Nagpur, Maharashtra
Experience: Freshers & Experienced both can apply
Employment Type: Full time
Key Responsibilities
- Handle customer queries through calls, email, and chat.
- Resolve customer issues and provide timely solutions.
- Follow up with customers and ensure satisfaction.
- Maintain customer records and coordinate with internal teams.
- Handle complaints professionally and escalate complex issues when required.
Required Skills
- Good verbal and written communication skills.
- Customer-friendly and positive attitude.
- Good listening and problem-solving skills.
- Basic computer knowledge.
- Ability to work in a team and handle customers professionally.
Freshers are welcome to apply. Previous experience in Customer Support, BPO, Telecalling, or Customer Service is an advantage.
Work Location: In person
📌 Customer Support Associate (Nagpur)
🏢 SHUL Ventures
📍 Nagpur
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