08 Oct
|
Amrita IAS Academy
|
Thiruvananthapuram
08 Oct
Amrita IAS Academy
Thiruvananthapuram
Amrita IAS Academy, an initiative of the Amrita Group, is a premier training institution committed to mentoring civil services aspirants. We are looking for a proactive, articulate, and customer-focused Front Office Executive to join our administrative and student support team at Trivandrum.
Key Responsibilities
- Greet students, parents, and visitors warmly, serving as the first point of contact for the institution.
- Manage incoming phone calls, respond to inquiries regarding courses, admissions, and test batches, and direct calls to the concerned departments.
- Conduct telecalling outreach and follow-ups with prospective candidates and inquiry leads.
- Maintain visitor logs, student registration records, and inquiry databases accurately.
- Assist administrative staff with day-to-day office coordination and clerical duties.
- Ensure the front reception and waiting area remain clean, organized, and welcoming.
Requirements & Qualifications
- Education: Bachelor’s degree in any discipline.
- Experience: 1+ year of relevant experience in front desk management, customer relations, or front office administration is preferred. Freshers with robust communication abilities are welcome to apply.
- Advantage: Prior experience working in an educational institution, coaching academy, or telecalling/customer support setup is a strong plus.
- Skills: Excellent verbal and written communication skills (English and Malayalam), strong interpersonal skills, and basic computer proficiency (MS Office, Google Sheets, email handling).
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Front Office Executive (Receptionist) (Thiruvananthapuram)
🏢 Amrita IAS Academy
📍 Thiruvananthapuram