We are looking for a dynamic and customer-focused Pre-Sales Executive to manage inbound and outbound leads, provide project information, and support the sales team in converting prospects into site visits and bookings.
Key Responsibilities
- Handle incoming customer inquiries via calls, WhatsApp, email, and website leads
- Make outbound calls to potential customers to generate interest in projects
- Explain property details, pricing, offers, and project features clearly
- Qualify leads and schedule site visits for the sales team
- Maintain and update customer data in CRM systems
- Follow up with leads regularly to nurture and convert them
- Coordinate with sales managers for closures and client handling
- Share project brochures, floor plans, and other marketing materials
- Build strong relationships with prospective clients
Required Skills & Qualifications
- Graduate in any field
- Excellent communication skills
- Strong convincing and negotiation skills
- Basic knowledge of real estate processes is a plus
- Comfortable with calling and client interaction
- Basic computer skills (MS Office, CRM tools)
Experience
- 1–3 years of experience
- Experience in tele calling, customer support, or real estate is preferred