- Product Listing: Create and update accurate, SEO-optimized product listings with high-quality titles, descriptions, tags, and images on eBay and Etsy.
- Order Management: Monitor incoming orders daily, check order details, track fulfillments, and handle order cancellations or returns.
- Invoicing: Generate, verify, and organize accurate invoices for all processed shipments.
- US Office Coordination: Send daily operational reports, order summaries, and invoice updates via professional email to our New York City (NYC) office team.
- Marketing & Promotions: Assist in running on-platform promotions, discounts, sales events, and basic PPC ad campaigns to boost product visibility.
- Customer & Account Health:
Coordinate responses to buyer inquiries, maintain top-rated seller metrics, and resolve account tickets promptly.
Required Skills & Qualifications:
- 1+ years of hands-on experience handling eBay, Etsy, or international marketplace seller accounts.
- Good written English communication skills for daily email coordination with the US/NYC office.
- Proficiency in MS Excel / Google Sheets and basic invoicing tools.
- Attention to detail, quick learner, and good organizational skills.