We are looking for an experienced Key Account Manager to manage and grow key customer accounts, strengthen client relationships, drive revenue and profitability, and identify new business opportunities.
Key Responsibilities
- Manage and retain key customer accounts and build strong client relationships.
- Handle RFQs, quotations, negotiations and business conversion.
- Drive revenue, GP, upselling and cross-selling within existing accounts.
- Identify and acquire new customers and business opportunities.
- Coordinate with Operations, Transport, Warehousing, Customs and vendors for smooth service delivery.
- Handle customer issues, complaints and after-sales requirements.
- Monitor account performance, sales pipeline, collections and customer satisfaction.
- 4–7+ years of experience in Logistics / Freight Forwarding / Transportation / Supply Chain.
- Proven experience in Key Account Management / B2B Sales.
- Strong track record in account growth, customer retention and business development.
- Solid communication, negotiation and relationship-management skills.
- UAE logistics market experience preferred.
- Aviation/Aerospace logistics experience is an advantage, but not mandatory.
Interested candidates can apply or share their CV.
Pay: From ₹75,000.00 per month
Benefits:
- Health insurance
Work Location: In person
📌 Key Accounts Manager (Kochi)
🏢 HTIC Global
📍 Kochi
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