The UKG WFM Consultant will support the implementation configuration integration and ongoing enhancement of Workforce Management capabilities across the adidas retail landscape
The consultant will work across UKG Workforce Dimensions modules including timekeeping scheduling forecasting requests time evaluation absence management interfaces and reporting ensuring that solutions are technically feasible scalable and aligned with business requirements
Key Responsibilities
Assess assigned user stories requirements and enhancements from both functional and technical implementation perspectives
Configure and support UKG Workforce Dimensions modules such as Timekeeping Scheduling Forecasting Requests Time Evaluation and Absence Management
Work with Product Owners solution architects project teams and market stakeholders to understand business needs and translate them into workable WFM solutions
Participate in Scrum ceremonies project calls and stakeholder discussions providing inputs on feasibility effort dependencies and risks
Coordinate with dependent teams for integrations middleware mapping data objects CRT logic reports and deployment activities
Resolve configuration integration and codingrelated issues identified during QA UAT staging or production validation
Support deployment activities across development staging and production environments including preparation of integration movement lists and production readiness inputs
Maintain and update JIRA Confluence requirement specifications middleware mapping documents and other project documentation
Support technical debt defects and operational changes in coordination with runoperations teams
Create and maintain logical installation integrations including data objects for Punch and Schedule Export
Support production setup activities such as Hours of Operation creation initial load integration runs and BI data analysis
Required Skills and Experience
Handson experience with UKG Workforce Dimensions Kronos Workforce Management implementation and configuration
Strong functional understanding of WFM processes including timekeeping scheduling forecasting absence management time evaluation and workforcerelated requests
Experience working with UKG integrations interfaces reports middleware mappings and data object configuration
Ability to analyse requirements identify dependencies and highlight potential risks or implementation constraints early
Experience in Agile delivery environments including Scrum ceremonies user story refinement and defect resolution
Working knowledge of JIRA and Confluence for tracking progress documenting requirements and maintaining delivery transparency
Solid troubleshooting skills across configuration QA UAT staging and production environments
Ability to collaborate effectively with Product Architecture Engineering QA Operations and market teams
Preferred Skills
Experience supporting retail workforce management implementations across multiple markets or regions
Understanding of production readiness deployment planning and operational handover practices
Exposure to BI data analysis reporting validation and workforce data reconciliation
Ability to work independently in a remote setup while keeping stakeholders aligned on progress risks and dependencies
Expected Deliverables
Configured and validated UKG WFM functionality aligned to approved requirements
Updated technical and functional documentation including requirement specifications and mapping documents
Resolved defects configuration issues and integrationrelated blockers within agreed timelines
Deploymentready packages and clear inputs for production releases
Regular progress updates through JIRA Confluence and project ceremonies
Skills
Mandatory Skills : UKG Pro WFM Advanced Scheduling, UKG Pro WFM Forecasting, UKG Pro WFM System Management, UKG Pro WFM Timekeeping
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert