We are looking for an energetic, confident, and customer-focused Relationship Manager to join our premium gifting store. The ideal candidate should have strong communication and sales skills with a passion for delivering excellent customer experiences.
Key Responsibilities
- Welcome and assist customers professionally.
- Understand customer requirements and recommend suitable products.
- Drive sales through upselling and cross-selling.
- Build strong customer relationships and encourage repeat business.
- Handle billing support and coordinate customer orders.
- Coordinate with warehouse and operations teams for timely order fulfilment.
- Ensure a positive and memorable shopping experience.
Requirements
- 1–3 years of experience in retail sales, luxury, lifestyle,
fashion, jewellery, cosmetics, electronics, or premium products.
- Freshers with excellent communication and sales confidence may also apply.
- Solid communication, convincing, and customer-handling skills.
- Smart, presentable, and well-groomed personality.
- Basic computer knowledge.
Key Skills
Retail Sales | Customer Service | Upselling & Cross-selling | CRM | Product Demonstration | Sales Closing | Team Coordination