Job Information

- Date Opened 10/05/2026
- Job Type Full time
- Industry Technology
- City Bangalore North
- State/Province Karnataka
- Country India
- Zip/Postal Code 560077

Job Description

About Flatworld Solutions

Flatworld Solutions is a leading IT and business services company delivering end-to-end technology solutions

across software development, data management, digital transformation, and business process outsourcing. We

partner with clients globally to translate complex business challenges into scalable, technology-driven outcomes.

Role Summary

We are looking for a Junior Business Analyst who can independently orchestrate the full project lifecycle — from

pre-project discovery and conceptualization, through active project execution and requirements engineering, to

post-project client enablement and handover. The ideal candidate brings 3–5 years of hands-on experience across

business analysis, process design, requirements documentation, and client-facing delivery within IT / Software

Services engagements.

Key Responsibilities

A. Pre-Project Phase — Discovery & Conceptualization

- Conduct As-Is and To-Be process analysis across diverse industry verticals; map current-state workflows

and design future-state process flows.

- Create process flow diagrams, swimlane charts, and data-flow models to document business operations

and identify improvement opportunities.

- Develop conceptual and supporting pre-sales documentation:
- Interactive wireframes and clickable prototypes (Figma, Balsamiq, or equivalent)
- HTML mockups and presentation decks (PowerPoint / Google Slides)
- Scope documents, Statements of Work (SOW), and effort estimations
- Market research reports for product development initiatives
- Pricing models and competitive benchmarking documents
- Participate in pre-sales calls and RFP/RFI responses; articulate proposed solutions to prospective clients.

B. Project Phase — Requirements Engineering & Delivery

AI Solutioning Team | Talent Acquisition

Flatworld Solutions Pvt. Ltd. | Confidential | Page 2

- Lead in-depth business requirement gathering sessions with clients through structured interviews,

workshops,



and JAD sessions.

- Perform comprehensive discovery of client tools, technology stack, integrations, and existing processes.
- Author and maintain formal requirement artifacts:
- Business Requirements Document (BRD)
- Functional Requirements Document (FRD)
- Use Case specifications and User Story maps
- Traceability matrices linking requirements to deliverables
- Collaborate with development, QA, and design teams to translate business needs into technical

specifications.

- Manage requirement change requests; perform impact analysis and maintain version-controlled

documentation.

- Facilitate sprint planning and backlog grooming in Agile environments; ensure acceptance criteria are well defined.

C. Post-Project Phase — Client Enablement & Handover

- Conduct client demonstrations, UAT walkthroughs, and solution showcases to stakeholders.
- Prepare and deliver client training sessions; create training guides, video walk-throughs, and FAQ

documents.

- Lead idea presentations and solution pitches for upsell / cross-sell opportunities.
- Prepare comprehensive closure and handover documentation:
- Project closure reports and lessons-learned summaries
- System architecture documentation and integration maps
- Wireframe and UI/UX design documentation packages
- Knowledge transfer and operations handover documents
- Ensure smooth transition to support / maintenance teams with complete traceability.

D. Cross-Cutting Orchestration

- Act as a single point of coordination across pre-project, project, and post-project phases — ensuring

continuity of context, requirements, and client relationships.

- Proactively identify risks, gaps, and dependencies across lifecycle stages and escalate with actionable

recommendations.

- Maintain a centralized knowledge repository of templates,



reusable artifacts, and best practices.

Requirements

Required Skills & Competencies

- Strong analytical and problem-solving abilities; ability to decompose complex business processes into

structured requirements.

- Proficiency in process modeling (BPMN, UML activity/sequence diagrams).
- Hands-on experience with wireframing and prototyping tools (Figma, Balsamiq, Axure, or similar).
- Excellent documentation skills — BRD, FRD, SOW, scoping documents, and architectural write-ups.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and Google Workspace.
- Familiarity with project management and collaboration tools (Jira, Confluence, Trello, Asana, or

equivalent).

- Robust verbal and written communication; ability to present to both technical and non-technical

stakeholders.

- Working knowledge of Agile (Scrum / Kanban) and Waterfall methodologies.
- Basic understanding of software architecture, APIs, databases, and integration patterns.
- Client-facing presence with the ability to lead discovery sessions, demos, and training independently.

Qualifications

- Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related

field.

- 3 – 5 years of relevant experience as a Business Analyst in IT services, software product development, or

consulting environments.

- Certifications such as CBAP, CCBA, PMI-PBA, or Agile certifications (CSM, CSPO) are a plus.

Nice to Have

- Experience with HTML/CSS for creating conceptual mockups or landing pages.
- Exposure to market research methodologies and competitive analysis frameworks.
- Familiarity with CRM platforms (Salesforce, HubSpot) and analytics tools.
- Prior experience in outsourcing / offshoring engagement models.

Benefits

What We Offer

- Opportunity to work across diverse industry domains and global clients.
- End-to-end project lifecycle exposure — from pre-sales to delivery to handover.
- Collaborative, growth-oriented work culture with mentorship from senior analysts and architects.
- Competitive compensation, learning budgets, and career progression pathways.

📌 Junior Business Analyst (Bengaluru)
🏢 Flatworld Solutions
📍 Bengaluru