JR. IT EXECUTIVE

Company: Sandeep Shikre & Associates (SSA Architects)
Department: Information Technology
Job Opening: Jr. IT Executive
Employment Type: Full-Time
Experience: 1–2 Years
Qualification: Degree / Diploma
Openings: 2

About the Role

Sandeep Shikre & Associates is looking for a Jr. IT Executive to join the IT team and provide reliable day-to-day technical support across systems, hardware, software and network infrastructure.

The ideal candidate should be technically sound, quick at troubleshooting, comfortable working with Microsoft & Apple products, and confident in handling user support and basic network-related issues.

Key Responsibilities

- Provide first-level IT support for laptops, desktops, monitors, printers, software, email and basic applications.
- Troubleshoot issues related to login, passwords, internet connectivity, printers, applications and system performance.
- Set up, configure, install and maintain computers, laptops, monitors, printers and other IT peripherals.
- Install, update and troubleshoot required software and applications.
- Assist with LAN, Wi-Fi and network device-related issues.
- Perform basic hardware troubleshooting and coordinate component/peripheral replacements when required.
- Provide technical assistance and guidance to employees for day-to-day IT issues.
- Maintain and update IT asset records and inventory.
- Assist with user account creation, modification, password resets and access-related requirements.
- Monitor basic system/network health and report technical issues to the concerned team.
- Assist with backup activities and report any backup failures or irregularities.




- Maintain proper documentation of IT issues, resolutions, assets and support activities.
- Assist during hardware upgrades, software deployments, office IT setup and other IT-related projects.
- Support mobile devices and remote-access requirements wherever required.
- Follow IT security, data protection and access-control policies.
- Escalate complex technical issues to the appropriate team or service provider.

Technical Skills

- Good knowledge of Microsoft and Apple products
- Basic understanding of network devices and connectivity
- Windows / macOS knowledge
- Microsoft Office / Microsoft 365
- Basic LAN, Wi-Fi, TCP/IP, DNS and DHCP knowledge
- Hardware and software troubleshooting
- Printer and peripheral troubleshooting
- Basic IT asset management
- Knowledge of IT security and data protection
- Active Directory / Entra ID knowledge will be an advantage
- Basic understanding of IT ticketing/helpdesk processes

What We’re Looking For

- Strong troubleshooting and problem-solving ability
- Good communication and interpersonal skills
- Ability to handle multiple IT support requests and prioritize tasks
- Professional and service-oriented approach
- Good documentation skills
- Ability to work independently as well as with a team
- Willingness to learn current technologies and IT systems

Qualification

Degree or Diploma in IT / Computer Science / Information Technology or a related field.

If you are someone who enjoys solving technical problems, supporting people and keeping IT operations running smoothly, we would like to hear from you.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 JUNIOR IT EXECUTIVE (Prabhadevi)
🏢 SSA Architects
📍 Prabhadevi