- Patient admission & discharge: Handle Corporate, PSU, Government Scheme, CGHS and ECHS patients from admission through discharge.
- Eligibility & authorization: Verify patient eligibility, approvals, required documents, MOU/tariff applicability and package coverage.
- Coordination: Work closely with corporate/PSU representatives, CGHS/ECHS authorities, insurance, IMA, billing and RCM teams.
- Billing: Prepare accurate OPD/IPD credit bills according to the applicable tariff, MOU and package rules.
- Bill submission: Submit bills and supporting documents within the required TAT (Turnaround Time).
- Follow-ups: Track pending approvals, queries, deficiencies, rejections and outstanding bills.
- MIS & trackers: Maintain daily records for outstanding amounts, submissions, rejections/queries and collections.