Job description

Key Responsibilities:

- Build and maintain strong relationships with existing clients to ensure repeat business and customer satisfaction.
- Respond promptly to customer inquiries via phone, email, live chat, and social media platforms.
- Actively listen to customer concerns and accurately capture details to understand their needs.
- Provide clear and concise information about products, services, and company policies.
- Resolve customer complaints efficiently and professionally, escalating issues when necessary.
- Develop rapport with customers by establishing open and friendly communication.
- Proactively reach out to customers to check on their satisfaction and identify potential upselling opportunities.

What We Offer:





- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.
- Supportive work environment with mentorship from experienced professionals

Education:

- Higher Secondary(12th Pass) (Preferred)

Job Types: Full time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid time off

Language:

- Hindi (Preferred)

Work Location: In person

📌 Business Development Executive (Kottayam)
🏢 EDUCAN GLOBAL OPERATIONS
📍 Kottayam