Job Description – International Voice ProcessPosition: International Voice Process Executive
Job Type: Full-time
Working Days: 5 days a week
Shift: Rotational Night Shift
Job Requirements
- Minimum 6 months of experience in an international voice process/customer service role.
- 12th pass or Graduate candidates can apply.
- Excellent English communication skills, both verbal and written.
- Good interpersonal and customer-handling skills.
- Comfortable working in rotational night shifts.
- Ability to handle international customers professionally and efficiently.
Compensation & Benefits
- CTC: ₹26,000 per month
- In-hand Salary: ₹22,000 per month
- Cab Facility: Available
- 5 working days per week
- Rotational night shifts
Key Responsibilities
- Handle inbound/outbound calls from international customers.
- Understand customer concerns and provide appropriate solutions.
- Maintain qualified communication and customer service standards.
- Resolve queries efficiently while ensuring a positive customer experience.
- Meet process-specific quality and performance targets.