- Understand clients’ travel requirements, preferences, budgets, and schedules.
- Plan and recommend suitable domestic and international travel itineraries.
- Handle flight, hotel, transfers, sightseeing, activities, and holiday package bookings.
- Provide expert guidance on destinations, travel routes, visa requirements, and travel documentation.
- Prepare customized travel packages and quotations based on customer requirements.
- Coordinate with airlines, hotels, DMCs, transport providers, and other travel partners.
- Manage booking modifications, cancellations, refunds, and schedule changes.
- Provide timely pre-travel and post-booking support to ensure a smooth customer experience.